Acceptable use policy
- Last updated
Use the data to know who you are dealing with, not to profile, target or judge individuals. Access it through the product, the API and exports rather than scraping, stay within your limits, and follow the marketing laws of the people you contact.
1.Scope
This policy applies to everyone who uses Bizinfo.Global: the website, the workspace, the API, bulk deliveries, integrations and anything built on them. It forms part of the terms of service. If you are unsure whether a use is allowed, ask us before you start.
2.Uses we built the service for
- Identifying and verifying companies you do business with, including know-your-business and supplier due diligence.
- Researching markets, competitors, investment targets and partners.
- Finding and qualifying business customers, and keeping your CRM accurate.
- Monitoring counterparties for changes in status, ownership, officers and filings.
- Journalism, academic research and public-interest investigation within the law.
3.Prohibited uses
You must not use the services or data to:
- decide an individual's eligibility for credit, employment, insurance, housing, benefits or any similar purpose;
- harass, stalk, intimidate, discriminate against or unlawfully monitor anyone;
- contact people who have opted out, or send marketing that breaks the rules of the recipient's country;
- infer or process sensitive characteristics such as health, religion, ethnicity, political opinions or sexual orientation;
- evade sanctions or export controls, or facilitate fraud, money laundering or other crime;
- impersonate a company, claim a profile you are not authorised to manage, or present a verification level you do not hold;
- post fake, paid-for or conflicted reviews, or submit edits you know to be false;
- resell, redistribute or publish the data, or build a competing database, without a licence that allows it.
4.Technical limits
- Do not scrape, crawl or bulk-download the website. Use the API or exports, which exist for that purpose.
- Do not bypass rate limits, quotas, paywalls, credit checks or bot protection, including by rotating accounts, keys or IP addresses.
- Do not share accounts or API keys, or embed keys in browser or mobile code.
- Do not probe, scan or test the security of the services without written permission. Report vulnerabilities to support@bizinfo.global; we do not take action against good-faith research that follows this policy.
- Do not upload malware, or data you have no right to process.
API fair use means staying within your key’s limits, retrying with backoff after a 429 response, and caching results you are licensed to keep instead of fetching the same record repeatedly.
5.Marketing to business contacts
Where we provide business contact details, you are responsible for complying with the marketing rules of each recipient’s country. A few examples, which are not exhaustive and not legal advice:
| Jurisdiction | Rule of thumb for B2B email |
|---|---|
| United Kingdom | Allowed to corporate subscribers with an opt-out; sole traders need consent. Screen calls against TPS and CTPS. |
| Germany | Prior consent is generally required, even between businesses. |
| France | Allowed on an opt-out basis if relevant to the person's job. |
| United States | CAN-SPAM: identify yourself, include a working opt-out and honour it within 10 business days. |
| Canada | CASL: express or implied consent; conspicuous publication gives limited implied consent. |
| Saudi Arabia and UAE | Consent is the default for marketing messages; honour opt-outs and do-not-call registers. |
| South Africa | POPIA requires opt-in for electronic direct marketing to non-customers. |
6.Enforcement
We monitor for abuse, for example unusual export volumes or query patterns. Depending on the seriousness, we may warn you, throttle or revoke API keys, suspend or close accounts, withhold data, and report unlawful activity to the authorities. Where we can, we tell you what we found and give you a chance to respond before acting. Credits and fees are not refunded for accounts closed for breach of this policy.
7.Reporting misuse
If you believe someone is misusing Bizinfo.Global or data about you, report it through the contact form or to support@bizinfo.global. For data about you, you can also use the privacy centre.